Job DescriptionJob Description
Benefits:- Company parties
- Free uniforms
- Opportunity for advancement
- Paid time off
- Health insurance
About the Role: Join our dynamic team at Urological Consultants of Florida PA as a Bilingual Front Desk professional! In this pivotal role, you will be the first point of contact for our patients, ensuring a warm welcome and seamless service in both English and Spanish/Creole. Hours 8:30AM - 5:00 PM.
Responsibilities:- Greet patients and visitors in a friendly and professional manner.
- Manage appointment scheduling and confirm patient visits.
- Handle patient inquiries and provide accurate information about services.
- Process patient registrations and maintain accurate records.
- Assist with insurance verification and billing inquiries.
- Coordinate communication between patients and medical staff.
- Maintain a clean and organized front desk area.
- Support additional administrative tasks as needed.
Requirements:- Fluency in both English and Spanish/Creole is required.
- Previous experience in a front desk or customer service role preferred.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficient in using office software and electronic health records.
- Ability to maintain confidentiality and handle sensitive information.
- Positive attitude and a dedication to providing exceptional patient care.
About Us: Urological Consultants of Florida PA has been serving the North Miami community with excellence for over a decade. Our commitment to patient care and innovative treatments has made us a trusted choice for urological services, and our employees thrive in a supportive, collaborative environment.
