Job DescriptionJob DescriptionAs a Studio Manager, your priority is driving daily membership sales, generating
leads, and creating a high-performance sales culture-all while delivering a world-class
member experience.You'll lead from the front by hitting personal sales goals, developing a
strong in-studio community, and mentoring a results-driven team. This is a sales-first leadership
position ideal for someone who thrives on metrics, motivation, and movement. Competitive base salary + uncapped commission & performance bonuses.
Key Responsibilities
Sales & Lead Generation (Top Priority)
Consistently meet and exceed personal and team sales goals
Drive weekly lead generation through:
Local business outreach
Grassroots events and pop-ups
Referral programs
Community engagement partnerships
Execute the LASER sales process to convert leads to long-term members
Collaborate with ownership to forecast and execute against weekly/monthly revenue
targets
Strategic Planning & Performance Management
Set clear team KPIs and revenue goals with aligned daily/weekly action plans
Lead weekly strategy meetings and monthly sales reviews
Leverage reports to identify performance gaps and implement solutions
Optimize all studio revenue streams: memberships, class packages, and retail
Retention & Member Experience
Build rapport with every member to support satisfaction and retention
Address and resolve member concerns with urgency and care
Implement proactive strategies like check-ins for low-usage members, milestone
rewards, and VIP member touchpoints
Monitor daily retention reports and manage follow-up tasks
Team Leadership & Culture
Recruit, onboard, and develop an exceptional sales and front desk team
Deliver regular sales training, coaching, and role-play sessions
Motivate the team to exceed targets with a clear path to commissions and incentives
Uphold Club Pilates's brand values through consistent team accountability and culture
building
Studio Operations
Oversee day-to-day operations, cleanliness, and presentation of the studio
Manage staff schedules and class coverage to ensure optimal studio flow
Ensure tech functionality and submit support tickets as needed
Enforce compliance with local, state, and federal labor laws and Rumble policies
Be onsite full-time, including evenings and weekends as required
Qualifications
2+ years of sales leadership experience, ideally in fitness, hospitality, or service-based
industries
Proven success in hitting personal and team sales goals
High-energy leadership style with the ability to inspire, train, and manage a small team
Strong interpersonal and written communication skills
Proficient in CRM systems and sales reporting tools
Highly organized and detail-oriented with a passion for problem-solving
Passionate about fitness
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