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Not Specified Permanent

Decatur, Alabama · USA job

Receptionist - State Farm Agent Team Member

Trevor Butcher - State Farm Agent

Decatur, Alabama

Job description

Job DescriptionJob DescriptionBenefits:
  • License Reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a team of four. Before becoming a State Farm agent, I worked as a State Farm Agency Field Specialist, State Farm Team Member, and in banking. Those experiences helped shape my passion for helping people, developing others, and building strong customer relationships.
I am a graduate of Florida State University and the United States Merchant Marine Academy. My wife and I have been married for more than 20 years, and we have three children. Outside of work, I enjoy golfing, hiking, traveling, coaching youth sports, and staying involved in the community. I also serve as a pastor at Glory Community Church and support several local organizations and outreach initiatives.
Our agency is built on teamwork, accountability, and personal growth. We provide ongoing training, coaching, professional development opportunities, and participation in the Agent Aspirant Program for team members interested in agency ownership. I'm looking for someone who is hungry, humble, driven, and eager to grow. If you're looking for a supportive environment where hard work is recognized and growth is encouraged, we'd love to meet you.
ROLE DESCRIPTION:
Trevor Butcher - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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