Medical Office Front Desk

The Centers for Advanced Orthopaedics

Frederick, Maryland

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Role details

Classification: Administration
Category: —
Work type: Not Specified
Employment: Permanent
Country: United States
Location: Frederick Maryland 21701

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Job description

Job DescriptionJob DescriptionThis position is responsible for greeting, scheduling appointments and maintaining records and account in a Healthcare Management System.
This includes, but is not limited to:

Verifies patient information and accurately updates demographics and insurance information. Confirms purpose of visit obtains reports or x-rays performed at other facilities.
Prepares patient encounters for future appointments and obtains all necessary medical documentation that is needed for the patient's visit.
Schedules future appointments for patients.
Collects co-payments and balances on patients' accounts.
Represents the practice in a professional, customer-focused manner with an emphasis on service excellence.
Answers patients' questions and concerns.
Calls other medical facilities for records and radiography.
Able to work in a fast-paced environment.

Some related experience in an orthopedic/medical setting is helpful but not required.