Job DescriptionJob Description
Medical Office Receptionist
Gary, Indiana, USA
At Marram Health Center of Gary, we are dedicated to providing exceptional healthcare services to our community. As a Medical Office Receptionist, you will play a vital role in ensuring the smooth operation of our front desk and supporting our medical staff in delivering quality care.
Join Our Team!
We are seeking a full-time Medical Office Receptionist to join our team. As a Medical Office Receptionist, you will be responsible for providing excellent customer service, answering phone calls, scheduling appointments, and performing various administrative tasks.
Employee Benefits:
401K with 20% company matching
11 paid holidays
Competitive wages
Generous PTO
Employee discounts (YMCA)
Employee referral program
HSA/FSA accounts
Medical, dental, and vision insurance
Tuition assistance up to $200/month
Education loan assistance up to $5250/year
Casual Fridays
Company paid life insurance policy
Company paid long term disability
Optional insurances (short term disability)
Employee recognition events
Employee Assistance Program
Free health screenings
Vital Duties and Responsibilities:
Provides clerical support for a federally qualified health center
Answers and redirects telephone calls
Maintains medical staff/department schedules and calendars
Performs check-in and check-out of clients
Receives payments from clients for co-pays and payments on account
Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department
Data entry of information using the appropriate format and agency guidelines
Coordinates and communicates information with internal and external customers
Flags client appointments for HAP's
Makes appointment reminder calls to new clients
Performs deposit of office cash receipts
Contacts, schedules appointments and processes paperwork for referrals
Initiates ROI forms for info requested by medical staff from other providers
Scans documents and insurance cards
Coordinates client requests for ROI and form completion
Monitors no-shows/cancellations and sends letters to clients as appropriate
Requests/tracks needed health records
Receives, sorts, forwards office mail
Communicates in-patient consultation requests to medical staff
Maintains updated medical staff schedules and on-call calendar
Formulates reports for the department, associated committees and reports as requested
Provides clerical support (copying, collating, form completion) for medical staff
Copies agency-wide e-mail notices for medical staff
Maintains adequate supplies inventory (office, charting, etc.)
Core Duties and Responsibilities:
Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department
Data entry of information using the appropriate format and agency guidelines
Coordinates and communicates information with internal and external customers
Flags client appointments for HAP's
Makes appointment reminder calls to new clients
Performs deposit of office cash receipts
Contacts, schedules appointments and processes paperwork for referrals
Initiates ROI forms for info requested by medical staff from other providers
Scans documents and insurance cards
Coordinates client requests for ROI and form completion
Monitors no-shows/cancellations and sends letters to clients as appropriate
Requests/tracks needed health records
Receives, sorts, forwards office mail
Communicates in-patient consultation requests to medical staff
Maintains updated medical staff schedules and on-call calendar
Formulates reports for the department, associated committees and reports as requested
Provides clerical support (copying, collating, form completion) for medical staff
Copies agency-wide e-mail notices for medical staff
Maintains adequate supplies inventory (office, charting, etc.)
Education and Experience:
High School diploma or G.E.D. required
A certificate or degree from a vocational or technical school preferred
Six months related work experience/training preferred
Apply Now!
Are you passionate about providing exceptional customer service and supporting the delivery of quality healthcare? Are you looking for a rewarding career opportunity with a dynamic and forward-thinking organization? If so, we encourage you to apply for this exciting role. Please visit our website at for additional information in regards to our organization.
