Job DescriptionJob Description
Benefits:- Health insurance
- Signing bonus
- Competitive salary
- Flexible schedule
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY Our agency opened in 2018, and our team of 4 works together to create a positive, supportive environment where both our customers and team members feel valued. As a second-generation State Farm agent, insurance has always been a part of my life, and I'm passionate about helping customers protect what matters most.
I attended Central Michigan University and am married with one child. When I'm not in the office, I enjoy spending time with friends and family and keeping up with my active child.
Giving back to our community is important to us. We participate in a back-to-school backpack drive, Thanksgiving events, local Chamber activities, and other community outreach opportunities throughout the year.
We offer PTO and strive to maintain a fun, encouraging workplace where teamwork and positivity are a priority. We're looking for someone who is outgoing, organized, driven, and brings a bubbly, positive attitude to the team. If you enjoy connecting with people, staying organized, and working in a supportive environment, we'd love to meet you.
ROLE DESCRIPTION:
Amanda Ross State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
