Job DescriptionJob Description
Admin - Operator Cashier Receptionist
KEY RESPONSIBILITIES
- The Service Department Cashier supports an accurate, welcoming, and efficient customer
checkout experience.
• Welcome service customers and direct them to the appropriate service advisor when
assistance is needed.
• Review repair orders and invoices for completeness before collecting payment; bring
questions or discrepancies to the service advisor.
• Process cash, credit card, debit card, check, and other dealership-approved forms of
payment accurately.
• Explain invoice totals and payment details clearly, and refer questions about
recommended or completed repairs to the service advisor.
• Complete cashiering steps and update or finalize repair orders in the dealership DMS
according to established procedures.
• Balance the cash drawer and reconcile payment records at the end of each shift;
promptly report any variance.
• Process refunds, voids, and payment adjustments only with the required authorization.
• Coordinate with service advisors and other departments to resolve billing or payment
issues and keep customer checkout moving.
• Protect customer and payment information and follow dealership cash-handling and
payment-security procedures.
• Keep the cashier area organized and professional, and maintain a courteous, calm
manner during busy periods.
We are an equal-opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
Florida Drug-Free Workplace: Pre-employment Drug Testing
