C
Not Specified Permanent

Indianapolis, Indiana · USA job

Front Desk Enrollment & Guest Experience Coordinator

Carmel Music Academy

Indianapolis, Indiana

Job description

Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Do you love helping people and knowing how your work is measured?
Are you energized by meaningful goals, visible wins, and being part of a team that celebrates results? If connecting with families and confidently asking for commitment excites you, you might be exactly who we're looking for.
What This Role Is Really About

This role blends warm front-desk hospitality with enrollment follow-through.
You will welcome families, guide them through their options, and confidently help them take the next step while tracking progress toward clear monthly enrollment goals.
You'll Love This Role If

  • You enjoy working toward clear monthly goals and seeing your progress
  • You feel proud when your efforts directly contribute to growth
  • You're comfortable asking families to enroll when it's a good fit
  • You balance heart + results
  • You like structure but also enjoy connecting personally
  • You can work independently and stay motivated without constant oversight
This Role Is NOT a Fit If

  • You dislike being measured by outcomes
  • You prefer support-only roles with no enrollment responsibility
  • Asking for commitment feels uncomfortable or "salesy"
  • You want a role with no performance expectations
Success Looks Like

  • 30+ new student enrollments per month as a team
  • Consistent daily follow-through on inquiries
  • Families feel welcomed, supported, and confident in enrolling
  • Your progress is visible-and celebrated

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