Job DescriptionJob Description
Weekday Receptionist
Job Function
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.
Duties and Responsibilities
Answer telephones and determine nature of call and direct caller to appropriate individual or department.
Receive and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
Answer questions about the organization and provide callers with the address, directions, and other information.
Operate paging or telephone system, as required.
For residents without phones send calls to the nursing unit so they can facilitate communication with the resident.
Greet visitors and direct to appropriate office and/or resident room.
Monitor visitor access and sign-in process.
Receive, sort, and distribute mail and maintain route publications.
Prepare and process correspondence for the Administrator and department directors, as necessary.
Perform other clerical duties such as filing, photocopying, and collating.
Provide administrative assistance to the Administrative staff.
Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)
Perform general secretarial and administrative duties as required or directed by the Administrator in support of the administrative functions of all departments within the Facility.
Maintain an adequate liaison with families and residents.
Maintain a productive working relationship with the medical profession and other health related facilities and organizations.
Maintain a current file and listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
Benefits
Generous Paid Time Off
Holiday pay
Continued education
Medical, Dental, & Vision Insurance
Monday - Friday Schedule
Part of a collaborative team with growth possibilities
Working Conditions
Works in office areas as well as throughout the Facility and its premises.
Attends and participates in continuing educational programs.
Communicates with the medical staff, nursing personnel, and other department directors.
Maintains a liaison with the residents, their families, support personnel, etc., to ensure that the residents' needs are continually met.
Maintains a positive attitude and welcoming smile
Education
Must possess a high school diploma or GED.
Experience
One (1) years experience in an administrative and clerical role preferred
Ability to type and use general office equipment is required.
Proper telephone etiquette and ability to operate multi-line telephone system desired.
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