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Not Specified Permanent

Miami, Florida · USA job

Receptionist - State Farm Agent Team Member

Dionne James - State Farm Agent

Miami, Florida

Job description

Job DescriptionJob DescriptionBenefits:
  • Health stipend
  • Licensing paid by agency
  • Signing bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2024 and has quickly grown into a team of seven. Before becoming an agent, I spent time in corporate America, but I was always driven by the desire to help people make better financial decisions and truly make an impact in their lives.
I've had the opportunity to live and work in a variety of places, including Jamaica, Antigua, and Canada, and have met people from many different backgrounds. That experience has shaped how I connect with others - I'm comfortable building relationships with people from all walks of life and value diversity in both our team and our customer base.
For our team, we offer group life insurance, a heath stipend, a signing bonus when licensing is obtained before start date, and a strong emphasis on work-life balance. We will also cover all licensing costs up front.
Our office culture is motivated, growth-focused, and results-driven. We're looking for someone who is coachable, tech-savvy, and a true go-getter-someone who takes initiative, gets the job done, and is eager to grow as part of a fast-paced and supportive team.
ROLE DESCRIPTION:
Dionne James - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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