Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• License Reimbursement
• Simple IRA
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2017 and currently lead a team of three. Before becoming a State Farm agent, I worked as a State Farm team member, which gave me the experience and passion to build my own agency. I'm a graduate of Kent State University with a degree in Business Management, a proud mom of two daughters, and enjoy traveling, spending time with my family, and spoiling my two dogs.
Giving back to our community is an important part of our agency. We actively participate in local community events and our annual "12 Months of Giving" initiatives, allowing us to make a positive impact throughout the year.
Our agency offers a flexible work environment, a Simple IRA, paid vacation and holidays, performance bonuses, office incentives, team-building events, and ongoing opportunities for professional growth. We believe in recognizing hard work while creating an environment where our team can thrive.
Our culture is fun, supportive, and goal-oriented. I'm looking for someone who is outgoing, ambitious, self-motivated, and eager to grow. If you're a positive go-getter who enjoys working with a collaborative team, we'd love to meet you.
ROLE DESCRIPTION:
Lindsay Adam - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.