Job DescriptionJob Description
Benefits:- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Position Summary: The Medical Office Receptionist is responsible for providing front-desk support in a healthcare setting. This role involves greeting patients, scheduling appointments, handling administrative tasks, and ensuring smooth daily operations of the medical office.
Key Responsibilities:- Greet and check in patients in a friendly and professional manner
- Answer phone calls, take messages, and direct inquiries appropriately
- Schedule, confirm, and reschedule patient appointments
- Verify patient information, insurance details, and update records
- Maintain and organize medical records (electronic or paper systems)
- Collect co-pays and process payments
- Assist with patient intake forms and documentation
- Coordinate communication between patients and healthcare providers
- Ensure the reception area is clean, organized, and welcoming
- Follow all privacy regulations, including HIPAA compliance
Qualifications:- High school diploma or equivalent (required)
- Previous experience in a medical office or customer service role (preferred)
- Knowledge of medical terminology (a plus)
- Familiarity with electronic health record (EHR) systems
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Basic computer and office equipment skills
- Bilingual preferred
