C
Not Specified Permanent

Carmel, Indiana · USA job

Front Desk and Enrollment Coordinator

Carmel Music Academy

Carmel, Indiana

Job description

Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Job Title: Front Desk Coordinator
Location: 14950 Greyhound Court, Carmel/Westfield, IN 46032
Status: Full-Time / Part-Time
Pay: $20-$26/hour (based on experience) + performance bonuses
Experience Required: 3-5 years in customer-facing roles
This Role Is For You If You Love to Build, Not Just Maintain
To apply read all the way through to the end.
We are in a growth and rebuilding phase, refining systems, improving structure, and elevating the experience for our students and families.
If you prefer everything already perfectly set up, this position is not a fit for you!
If you enjoy:
  • stepping into something growing and improving
  • learning new systems
  • helping to bring order, consistency, and energy to a team
Then this is the position for you! You will fit right at home here.
What is Happening Right Now
We are actively onboarding, implementing and optimizing systems.
  • 40 hour week with 2 days Off
  • Rotating days: Monday thru Friday, weekends, and holidays
  • Initial Working Hours: Monday thru Thursdays 12:00pm - 9:00pm, Fridays: 11:00am - 7:00pm, Saturdays: 9:00am - 4:00pm, Sundays: 10:00am - 7:00pm
You will play a key role in:
  • learning the systems
  • applying them in real day-to-day situations
  • supporting a smoother, more organized front desk experience for our families, students and teachers
You will not be doing this alone. We will work with you training and guiding you, but you need to be comfortable learning and adapting quickly.
Do you thrive:
  • Being the first impression to students and parents welcoming, professional, and consistent
  • Being the support for new student inquiries and helping guide them into enrollment
  • Managing schedules, communication, and day-to-day front desk flow
  • Helping maintain organization as systems are being refined
  • Balancing multiple priorities without losing attention to detail
  • Contribute to a positive, high-energy environment

Do you naturally:
  • connect easily with people and builds trust quickly
  • take ownership instead of waiting to be told
  • stay organized even when things are evolving
  • handle multiple responsibilities without getting overwhelmed
  • enjoy being part of something that is improving and growing
Do you enjoy:
  • being relied on
  • taking pride in doing things the correct way
  • adjusting quickly as systems improve
  • communicating clearly and confidently
Are you driven by:
  • structure
  • accountability
  • follow-through
This Role Is Not
  • not a slow-paced, repetitive front desk
  • a "just show up and get through the day" position
  • a fully refined and finished system (yet)
  • a normal office hours 9am to 5pm position
Do you desire the opportunity to:
  • grow with a business that is actively improving
  • become a key part of a well run and respected academy
  • take on more responsibility over time
Compensation and Benefits:
  • $20 - $26 hour based on experience
  • Healthcare stipend
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Paid Time Off
  • Plus more!
Performance Bonuses tied to:
  • enrollment
  • retention
  • organization
  • follow-through
  • overall front desk effectiveness
To Apply submit resume and include a short message answering:
"Tell us about a time you had to learn new systems while managing people and responsibilities at the same time."
Applications without this will not be considered.

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