Job DescriptionJob Description
You will use a cutting edge telephone technology system to handle calls in the following manner:
Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate, grammatically correct English (bilingual Spanish a big plus).
Assist callers, answer frequently asked questions, and provide information as supplied to you.
Take accurate messages when necessary and transmit electronically to other members of our staff.
Utilize web-based software applications to schedule appointments on behalf of our service department.
Read and interpret detailed call handling instructions as provided .
Function as an effective team member with colleagues to accurately serve the needs of our customers.
General office administration. Other duties as assigned.
Job Requirements:
Clear, articulate telephone voice.
Willing to work flexible hours.
Grammatically correct use of English both spoken and written (bilingual Spanish a big plus)
Transportation and ability to report to work reliably as scheduled.
Compensation :
- Competitive Pay- $16.00 hourly pay.
- Full Benefits Package - Medical, Dental, Vision, matching 401k, and Life Insurance, disability, cancer, accident, hospital and critical illness
- Opportunities for growth
- Paid vacation 15 days depending on years of service
- 5 days of sick leave
- Paid leave up to 6 holidays
- Up to 3 days of bereavement leave
- Employee assistance program; and unpaid personal leaves absence (in limited circumstances)
- Employee discount program
- Friendly work environment
