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Enterprise, Alabama · USA job

Receptionist - State Farm Agent Team Member

Jeremy Hilton - State Farm Agent

Enterprise, Alabama

Job description

Job DescriptionJob DescriptionBenefits:
  • Simple IRA
  • License reimbursement
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a close-knit team of three. Before becoming an agent, I worked as a State Farm team member, giving me valuable experience that helped prepare me for agency ownership. I'm originally from Louisiana, a graduate of Louisiana Tech University, and truly enjoy serving the community I now call home.
Giving back is an important part of our agency. I'm an active member of Rotary and Friends of Main Street, and I enjoy supporting initiatives that help strengthen our local community.
Our agency offers paid time off, paid holidays, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team and creating an environment where everyone can build a successful, long-term career.
Our culture is like family - we support one another, celebrate successes, and work together to create a positive, fun workplace. I'm looking for someone who is a team player with a positive attitude, communicates well through challenges, can multitask effectively, and is motivated to achieve goals while helping the entire team succeed.
ROLE DESCRIPTION:
Jeremy Hilton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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