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Saint Petersburg, Florida · USA job

Guest Services Receptionist

Blo Tampa

Saint Petersburg, Florida

Job description

Job DescriptionJob DescriptionWhy you'll love us:
  • Blo is the industry leader, with over 100 North American locations and growing. Blo is a recognized brand with an international presence in the hair and beauty industry.
  • Amazing product partnerships including: UNITE hair care and Glo Skin Beauty, who support and love our salon staff as much as we do.
  • Dedicated to our extended Blo family. We offer our staff ongoing training, educational programs, product knowledge, skill development and career advancement opportunities for hairstylists.

Why We Will Love You:
  • Work weekends and are flexible with scheduling
  • Love making people feel beautiful, special and valued
  • Collaborate well with stylists in a fun, professional work environment
  • Understand the importance of maintaining a squeaky-clean work environment in a salon
  • Responsible for creating and maintaining a superior Guest experience
  • Comfortable working with scheduling/booking software
  • Oversee the management of appointment calendar, optimizing schedule and maximizing bookings
  • Enjoy discussing and selling hair packages/memberships and beauty products
  • Support a team of hair stylists and beauty technicians

You Must Have:
  • The ability to work weekends (Fridays and Saturday) and be flexible with your schedule (must be able to work peak hours as determined by the bar, typically Thursday through Saturday)
  • A passion for the beauty and cosmetology industry and making people feel better
  • Salon experience an asset
  • Strong technical skills and experience using a Mac computer

Job Responsibilities:
  • As the first and last impression for the Guest, you are a Blo brand ambassador
  • You are professional, friendly, tacful, and know how to diffuse a tense situation and turn a good experience into a great one. In fact you thrive on this!
  • Participation in maintaining a professional, clean, fun and respectful work environment
  • Participation in routine up-training and skill advancement
  • Opportunity: potential to be cross-trained on additional services such as makeup, or be promoted to senior hairstylist or management roles

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