B
Not Specified Permanent

Muskegon, Michigan · USA job

Cashier / Receptionist

Betten Hyundai

Muskegon, Michigan

Job description

Job DescriptionJob DescriptionPosition Summary

The Automotive Dealership Cashier / Receptionist is the first point of contact for customers and visitors at the dealership. This dual-role position requires professionalism, accuracy, and excellent communication skills. The cashier / Receptionist is responsible for processing customer payments efficiently and accurately, handles phone calls, greets visitors, and supports administrative tasks to ensure smooth front desk operations.

Key ResponsibilitiesCustomer Service & Front Desk
  • Greet customers and visitors promptly and courteously.

  • Answer incoming phone calls and direct them to the appropriate department or staff member.

  • Provide information and assistance to customers in person and over the phone.

  • Maintain a clean and welcoming front desk and reception area.

Cashier Duties
  • Accurately process service, parts, and vehicle sales payments.

  • Balance cash drawer and prepare daily cash reports and deposits.

  • Issue receipts, refunds, and change due to customers.

  • Reconcile credit card and cash transactions at the end of the day.

Administrative Support
  • Assist with filing, scanning, and data entry tasks.

  • Maintain appointment schedules for service or sales teams.

  • Manage incoming and outgoing mail and deliveries.

  • Support office staff with general clerical duties as needed.

QualificationsExperience & Education
  • High school diploma or equivalent required.

  • Prior experience in a cashier, receptionist, or customer service role preferred.

  • Experience in an automotive dealership setting is a plus.

Skills & Competencies
  • Strong communication and interpersonal skills.

  • Proficient in Microsoft Office (Word, Excel) and general computer use.

  • Ability to handle cash and process payments accurately.

  • Excellent organizational and multitasking abilities.

  • Professional appearance and demeanor.

Personal Attributes
  • Friendly, courteous, and customer-focused attitude.

  • Dependable, punctual, and detail-oriented.

  • Team player with a willingness to assist in various administrative tasks.

Work Schedule & Compensation
  • Schedule: Monday - Friday, 8 AM - 6 PM, with occasional Saturdays

  • Compensation: Hourly wage, based on experience.

Benefits:

Medical, Dental, Vision

Competitive Wages

401K

Company Paid Life Insurance

Short-Term Disability

PTO

Voluntary Life Insurance

Hospital Indemnity Insurance

Critical Illness Insurance

Accident Insurance

Paid Holidays

Employee Discounts

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