Medical Receptionist (Travel)

Position requires local travel throughout Detroit and the suburbs to ONE (1) of our SIX (6) offices.

Mileage reimbursement for local travel is provided.

Job Description

Utilize electronic medical record-keeping system to complete day-to-day tasks. Register patients for their office visit. Review patient records to verify proper documentation has been completed and information provided by patients in order to be seen by an HNA provider. Discharge patients from their appointments with providers. Schedule patients for follow-up visits, and external appointments, including testing (i.e., Ultrasounds, biopsies, etc.). Answering phones, managing scans and faxes electronically, and customer service. Maintain a working and growing knowledge of patient insurance plans. Cash management for receiving and recording patient payments. Occasional dealings with patient medications by distributing messages to the correct department (refill, new, etc.)

Responsibilities

• Verify patient insurances for clean claim processing.
  
• Collect past due balances in a timely and organized manner.
• Ability to maintain confidentiality of all information under HIPAA guidelines.
• Meet productivity and quality standards in the timeframe given upon completion of training.

Skills

• Multi-tasking is a necessary skill for a good receptionist.
• 1+ years of experience in a medical accounts receivable related functions (i.e billing and collections of BlueCross/BlueShield, Commercial Insurance, Medicare Part B, Medicaid, and Worker's Compensation)
• Nephrology experience is a plus but not required.
• Computer literacy skills, including Excel spreadsheets and Microsoft Office products.
• Ability to be self-directed, coupled with exemplary time management skills and the ability to simultaneously manage multiple tasks.
• Goal-oriented, attention to detail, and excellent decision-making skills
• Excellent written and oral communication skills
• Excellent customer service skills
• Excellent follow-up and critical thinking skills
• Neat and clean, professional appearance; you are the face of the organization!