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Lawton, Oklahoma · USA job

Receptionist - State Farm Agent Team Member

Taylor Ellis - State Farm Agent

Lawton, Oklahoma

Job description

Job DescriptionJob DescriptionBenefits:
  • Simple IRA
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2026 and am excited to be building a team from the ground up. Before becoming an agent, I worked as a State Farm team member and in claims, gaining valuable experience across different parts of the business. My family had State Farm coverage for many years, and the agents who helped us inspired me to follow this path. I became an agent to help people prepare for the unexpected and make sure they're truly protected.
Before my insurance career, I served eight years in the military flying drones, and I also competed in the Junior Olympics for swimming. I'm passionate about serving others, and as a new agency, I'm looking forward to getting heavily involved in the community, on base, and through the local Chamber.
For our team, we offer PTO and paid holidays, a Simple IRA, health benefits, work-life balance, and full licensing support.
Our office culture is fun, competitive, and focused on growth. I want this to be a place where people can push themselves as far as they want to go, with open communication and strong teamwork along the way. We're looking for self-starters who are driven, motivated, and passionate about providing great customer service. If you're eager to grow and be part of a new, energetic agency, this could be a great opportunity.
ROLE DESCRIPTION:
Taylor Ellis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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