Front Desk/Medical Receptionist

Front Desk/ Medical Receptionist

Responsibilities of Position include:

? Scheduling, rescheduling, and canceling patient appointments as required.

? Answering patients? questions regarding medical tests and procedures.

? Providing instructions to patients to ensure that they are prepared for examinations and procedures.

? Confirming patient appointments.

? Courteously receiving incoming telephone calls and taking messages as needed.

? Explaining financial requirements and obligations to patients and entering payments into the practice management system.

? Scheduling referral appointments and follow-ups.

? Verifying insurance details and informing patients of un-covered fees.

? Filing documents and organizing supplies.

? Issue medical files to persons and agencies according to laws and regulations.

? Distribute medical charts to the appropriate departments of the facility.

? Maintain quality and accurate records by following procedures.

? Ensure patient charts, paperwork and reports are completed in an accurate and timely manner.

? Make sure all medical records are protected and kept confidential.

? File all patients' medical records and information.

? Supply the nursing department with the appropriate documents and forms.

? Complete clerical duties including answering phones, responding to emails, and processing patient admission/reception.