Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Group Life Insurance Benefits
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Bilingual Spanish Highly Preferred
ABOUT OUR AGENCY:
I've been with State Farm for over 10 years, and my agency is built around service, professionalism, and genuine relationships. Family is incredibly important to me, and outside of work I enjoy spending time with my 11-year-old son, whether we're riding bikes, visiting theme parks, or relaxing at the beach in Boca Raton.
Giving back is a big part of who I am. I serve on the Board of the Boca Raton YMCA, chair the Baila Conmigo fundraising event, and stay active with the Downtown Boca Raton Rotary Club, the Boca Chamber of Commerce, and the Women's Executive Club of South Palm Beach. That same community spirit carries into our office every day.
Our agency has a friendly, high-energy, and collaborative culture where teamwork and positivity are priorities. We offer competitive pay, bonuses and commissions, professional development, flexible scheduling, a 401(k), group life insurance, PTO, sick leave, and opportunities for growth.
We're looking for someone who is positive, adaptable, motivated, and passionate about helping others. If you're customer-focused, team-oriented, and ready to grow in a supportive environment, we'd love to meet you.
ROLE DESCRIPTION:
Fernanda Macedo - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.