Job DescriptionJob Description
Benefits:- Bonus based on performance
- Employee discounts
- Free uniforms
- Wellness resources
Hand and Stone is seeking for a part-time Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!
Looking to fill 1 opening shift and 3 mid-shifts (Sunday, Monday, Wednesday, and Friday).
Position Requirements:- Provide excellent customer service and create a welcoming experience for all members and guests.
- Check in/out guests professionally and efficiently.
- Answer incoming calls, schedule appointments, and assist with appointment changes and cancellations.
- Sell memberships, gift cards, upgrades, and retail products.
- Educate guests on services, promotions, and membership benefits.
- Maintain accurate and detailed client files, forms, and notes.
- Process payments and transactions accurately.
- Maintain a clean, organized, and professional front desk and lobby.
- Communicate effectively with service providers and management.
- Complete general spa tasks during downtime, including laundry, restocking, cleaning, and organization.
- Maintain a positive, energetic, and professional attitude.
- Be dependable, punctual, detail-oriented, and a strong team player.
- Perform other duties as assigned by management.
What's in it for you?- Hourly wage plus commissions and bonuses
- Professional and safe work environment
- Paid training
- 1 free service per month
- 30% off all spa retail product
- Individual and team contests
- Company logo wear and name tag provided
