Job DescriptionJob Description
Full-Time Front Desk Receptionist Fayetteville, NC
Join a respected, physician-led independent Family Medicine practice serving the Fayetteville community. We are seeking a full-time Front Desk Medical Receptionist to support our clinical team and help deliver high-quality, patient-centered care in a welcoming outpatient environment.
Our practice values continuity, compassion, and strong provider-patient relationships. As the first point of contact for our patients, you'll play a key role in creating a positive experience and ensuring smooth daily operations.
Position Highlights
- Full-Time Schedule: Monday-Friday, 9:00 AM-6:00 PM
- When last patient leaves usually 6 PM but also needs to be flexible 8AM - 5PM or 7AM - 4PM
- Competitive Compensation
- Comprehensive Benefits Package including health, dental, vision, retirement, PTO, and more
- Supportive, team-oriented environment with long-tenured staff
- Modern EHR system to streamline scheduling and communication
- Stable, independent practice with a strong community reputation
Key Responsibilities
- Greet patients warmly and assist with check-in/check-out
- Answer phones, schedule appointments, and manage provider calendars
- Verify insurance information and collect co-pays
- Maintain accurate patient records and update demographic information
- Assist with prior authorizations, referrals, and medical forms
- Support clinical staff with administrative tasks as needed
- Ensure compliance with privacy, safety, and practice protocols
- Provide excellent customer service in a fast-paced outpatient setting
Qualifications
- High school diploma or equivalent required
- Prior medical office or customer service experience preferred
- Familiarity with EHR systems (experience in healthcare setting a plus)
- Strong communication and interpersonal skills
- Ability to multitask and stay organized
- Professional, compassionate, and patient-centered demeanor
Skills and Competencies
- Excellent customer service and phone etiquette
- Accuracy in data entry and documentation
- Ability to work collaboratively with physicians and staff
- Comfort managing a steady flow of patients and tasks
- Reliability, punctuality, and a positive attitude
Join Our Team
If you're a friendly, organized, and service-oriented professional who enjoys helping patients and supporting a collaborative medical team, we'd love to connect.
Apply today or reach out to schedule a confidential conversation.
Contact: Bill Masters -
