Medical Technician Receptionist

JOB OVERVIEW:

The Medical Technician/Receptionist role is responsible for assisting Physicians and Mid-Level Practitioners with the evaluation, management, and treatment of patients at The Orthopaedic Institute on clinic days. In addition the role will perform clerical duties on non-clinic days to assist the Staff Assistant.

ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

Non-Clinic Duties

• Answer clinic phone calls and make patient charts
• As needed schedule outside testing for patients.
• Send patient referrals to other physicians as needed.
• Is a back up to the Staff Assistant for tasks as needed.

Clinic Duties

• Maintains patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing.
• Review patient history
• Order X-rays
• Draw up injections
• Wound care
• Suture and staple removal
• Splinting/casting
• DME application
• Cleaning/stocking exam rooms
• Medical instrument packing and cleaning
• Ensure blood borne pathogen, Occupational Safety and Health Administration (OSHA) requirements and other governmental regulations are adhered to.
• Ensure all safety regulations are adhered to.
• Other duties as assigned

QUALIFICATIONS/LICENSE:

CCMA or CNA preferred. CPR certified preferred

EDUCATION:

High School Diploma or equivalent

EXPERIENCE:

1-2 years of medical office experience preferred

SKILLS:

• Excellent customer service skills.
• Comfortable working in fast-paced environment.
• Excellent communication skills, both verbal and written.
• Proficient with computer skills including experience with practice management software desired.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

• Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• Possess the ability to fulfill any office activities normally expected in a direct patient care role in a medical office setting.
• Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms.
• Occasionally lift and/or move over 25 pounds.
• Fine hand manipulation (keyboarding).
• Travel may be required to existing or new TOI locations.