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Not Specified Permanent

Cincinnati, Ohio · USA job

Receptionist

GoPova

Cincinnati, Ohio

Job description

Job DescriptionJob DescriptionJob Summary

We are seeking a friendly, professional, and organized Receptionist to serve as a welcoming first point of contact for customers, visitors, and team members. This role is ideal for someone who enjoys working with people, providing excellent customer service, and supporting a positive and organized office environment.

Responsibilities
  • Welcome customers, visitors, and guests in a friendly and professional manner.
  • Provide general information about products, services, and company activities.
  • Maintain a clean, organized, and welcoming reception area.
  • Assist with scheduling appointments and coordinating routine office activities.
  • Receive and organize incoming mail, deliveries, and correspondence.
  • Maintain accurate visitor and customer records.
  • Communicate customer questions and feedback to appropriate team members.
  • Support team members with general administrative and customer service tasks.
  • Assist with organizing office materials and supplies.
  • Help ensure daily reception activities run smoothly.
  • Represent the company in a professional and positive manner.
  • Participate in ongoing training and professional development.
Qualifications
  • High school diploma or equivalent required.
  • Strong verbal and interpersonal communication skills.
  • Friendly, professional, and approachable demeanor.
  • Strong organizational and time management abilities.
  • Excellent attention to detail.
  • Customer-focused attitude.
  • Comfortable answering phones and interacting with visitors.
  • Ability to manage multiple responsibilities efficiently.
  • Reliable, adaptable, and self-motivated.
  • Previous receptionist, front desk, office, customer service, retail, or hospitality experience is a plus but not required.
Benefits
  • Paid training
  • Career advancement opportunities
  • Professional development programs
  • Supportive team environment
  • Hands-on office and customer service experience
  • Performance-based growth opportunities
  • Employee recognition programs
  • Ongoing mentorship and coaching

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