Receptionist

Position: Receptionist
Reports To: Director of Housing Choice Voucher (HCV) Operations
Salary: $16.00 - $22.00 hourly ($33,280 - $45,760 annually)
Position Range: B

Summary of Position: This is a skilled clerical position requiring knowledge of current
office practices. Work assignments include greeting the public, answering telephones,
performing tasks that require attention to detail, taking minutes for specific meetings,
accurate word processing, and providing clerical support to Senior Staff as needed or
assigned. Basic knowledge of CHA's affordable housing programs preferred.

Major Duties and Responsibilities Include:

• Meet and greet visitors and callers in a courteous, professional manner including
but not limited to applicants, tenants, public officials and funding source
representatives, direct calls and visitors to appropriate staff.

• Photocopy documents from clients for program staff.

• Prepare and distribute incoming and outgoing correspondence and reports as
assigned, including sorting mail.

• Assist with the scheduling of conference rooms.

• Assist in the preparation of survey documentation.
• Complete special projects as assigned.
• Potential for extended hours up to twice a month to record and take minutes for CHA Board of Commissioners and RAB meetings.
• Accept payments per CHA procedure and forward to the Finance Department.
• Perform related work as assigned by the Director of HCV Operations or other senior staff
Required Knowledge, Skills, and Abilities:
• Ability to accurately type 40 words per minute and use a computer and standard
or customized computer software.
• Ability to write and transcribe meeting minutes.
• Ability to exercise individual initiative and use discretion in handling confidential
matters.
• Ability to communicate effectively with the general public including effectively
defusing confrontational situations when needed.
• Ability to implement, without supervision, continuing assignments requiring materials organization, report preparation, and decision making within the guidelines of policies and procedures.
• Ability to establish and maintain effective working relationships with superiors, associates, administrators, and the general public, as well as the ability to work with a diverse population that includes singles, families, the elderly and persons with disabilities.

Follow link for full job description: Receptionist-.pdf or go to Job & Bid Opportunities - Columbia Housing Authority