M
Not Specified Permanent

Grand Rapids, Michigan · USA job

Receptionist - State Farm Agent Team Member

Michael Cardenas - State Farm Agent

Grand Rapids, Michigan

Job description

Job DescriptionJob DescriptionBenefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I'm excited to have opened my State Farm agency in 2026 and am building a team from the ground up. Before becoming an agent, I spent 30 years in financial services with Jackson National Life, where I developed a passion for coaching, leadership, and helping people achieve their goals. Outside of work, I enjoy golfing, snowboarding, and spending time with my family, including my two children and our dogs.
As a new agency, we're focused on building lasting relationships with our customers and creating a workplace where people genuinely enjoy coming to work. I believe in investing in people and helping them build successful, rewarding careers.
Our agency offers a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. As we grow, you'll have the opportunity to grow alongside the agency while receiving ongoing coaching and support.
Our culture is built around a get-it-done attitude, teamwork, and continuous growth. I consider myself a player's coach who enjoys training, mentoring, and investing in my team. I'm looking for someone who is motivated, coachable, and eager to grow. My goal is to be a positive influence in my team members' lives while helping them build a successful career.
ROLE DESCRIPTION:
Michael Cardenas - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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