Job DescriptionJob Description
This Is NOT a Typical Front Desk Job
If you're just looking to "check people in and answer phones," this is not the role for you.
This position is for someone who:
• Loves people
• Thrives in a fast-paced environment
• Is confident recommending services + products
• Wants to be part of a team that drives results
What You'll Be Responsible For
• Delivering a high-energy, welcoming guest experience
• Booking appointments strategically to maximize the schedule
• Driving rebooking and filling gaps in the day
• Reaching out to clients (waitlist / no walk-in list) to generate business
• Recommending retail and service upgrades
• Keeping the front desk organized, accurate, and efficient
Who You Are
• Outgoing, talkative, and confident with people
• Naturally persuasive (you can recommend without feeling "salesy")
• Organized and detail-oriented
• Able to multitask under pressure without getting overwhelmed
• Takes initiative instead of waiting to be told what to do
What Makes You Stand Out
• Experience in retail, hospitality, or salon/spa
• Comfortable hitting goals (rebooking %, retail, booking)
• Strong phone and communication skills
This Role Is NOT For You If:
• You don't like talking to people all day
• You get overwhelmed in busy environments
• You prefer strict, repetitive tasks with little interaction
• You're uncomfortable recommending products or services
Compensation & Growth
• Competitive hourly pay
• Performance-based bonuses
• Employee discounts
• Opportunity to grow into leadership roles
Scheduling
• Day Shift 7:30 am - 2:30 pm Tuesday through Friday.
• Opportunity to pick up additional shifts as we expand (including Mondays)
REQUIRED: Application Questions
(Only applicants who answer will be considered)
1. Tell us about a time you recommended a product or service to someone-what did you say and what was the outcome?
2. How do you handle multiple customers or tasks at once during a busy shift?
3. On a scale of 1-10, how comfortable are you with sales? Explain why.
4. Why do you want to work in a salon environment specifically?
We're building a high-performance team-apply only if you're ready to bring energy, accountability, and results.-
