Receptionist - State Farm Agent Team Member

Thomas Campbell - State Farm Agent

Bay City, Michigan

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Role details

Classification: Administration
Category: —
Work type: Not Specified
Employment: Permanent
Country: United States
Location: Bay City Michigan 48706

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Job description

Job DescriptionJob DescriptionBenefits:

401(k)
Opportunity for advancement
Paid time off
Bonus based on performance

ROLE DESCRIPTION:
As a receptionist with Thomas Campbell Ins Agcy, Inc. you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:

Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving