Job DescriptionJob Description
Benefits:- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Employee discounts
- Free food & snacks
- Free uniforms
- Paid time off
Front Desk Associate - All American Pet Resorts (North Brunswick)
Must have professional experience in a pet care setting
Do you love dogs and people? We're looking for a
Front Desk Associate who can provide exceptional customer service, manage check-ins and check-outs, and isn't afraid to roll up their sleeves and jump in with the pups when needed.
This is not a sit-behind-the-desk kind of job. Our front desk team sets the tone for the whole customer experience - both human and canine - and also knows how to back up the staff behind the scenes when needed.
Responsibilities
- Greet customers warmly and handle check-ins, check-outs, and reservation updates
- Answer phones, respond to emails, and manage scheduling
- Provide friendly, accurate info about services, pricing, policies, etc.
- Maintain accurate records of vaccination, feeding instructions, and medications
- Assist with cleaning, feeding, walking, and general care as needed (including kennel work)
- Communicate clearly with both the customer and the back staff to ensure smooth transitions and happy dogs
Requirements
- Professional experience in a pet care setting is required (vet, pet resort, daycare, etc.)
- Strong customer service skills - friendly, patient, and solution-oriented
- Ability to multitask in a fast-paced, dog-filled environment
- Willingness to step into back-of-house roles when needed
- Comfortable handling dogs of all sizes and temperaments
Perks
- Competitive pay
- Free pet care services
- PTO + 401(k) with company match
- Supportive, professional team environment
Apply today and join a team where both dogs and people are treated like VIPs.
