Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
If you're looking for a career in insurance, customer service, or sales with long term growth opportunities, our State Farm agency offers a supportive and professional environment where you can build a rewarding career. Our agency has proudly served New Jersey since 2009 with offices in Elizabeth and Springfield and has grown into one of the top performing agencies in the region.
We believe great agencies are built by great people. Our team includes experienced insurance professionals and motivated individuals who work together to help customers protect what matters most. We provide training, mentorship, and career development opportunities so team members can grow within the insurance and financial services industry.
What truly sets our agency apart is our team culture. We strive to create a workplace where team members feel supported, respected, and encouraged to succeed. Our leadership team has been part of the agency for many years, creating stability, mentorship, and a collaborative environment.
ROLE DESCRIPTION:
Angel Rodriguez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.