Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2022 and currently lead a team of four. Originally from the Midwest, I had the opportunity to relocate to Florida and open my own State Farm agency. Since then, I've been focused on building a team that delivers outstanding service while creating a positive and rewarding place to work.
Our agency offers health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team with the tools and resources they need to build successful, long-term careers.
Our culture is collaborative, supportive, and customer-focused. We work hard, enjoy helping one another, and take pride in serving our community. I'm looking for someone who is hardworking, friendly, dependable, and enjoys working as part of a team. If you're motivated to grow and make a positive impact every day, we'd love to meet you.
ROLE DESCRIPTION:
Timothy Shaw - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.