Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my State Farm agency in January 2007 as a scratch agent, meaning I built my business from the ground up with no assigned policyholders. Today, I have a strong, close-knit team, including two full-time members, one part-time in-office (my wife, Sally), and another part-time remote team member.
Our office culture is fun, competitive, and supportive, with no micromanagement. We love talking sports-youth, college, and professional-and pushing each other to succeed. Training includes licensing support, computer-based learning, shadowing experienced team members, and hands-on mentorship with me. We celebrate workiversaries and birthdays with office lunches, and I believe in rewarding hard work-this year, I'm sending both full-time team members to our condo in Destin for a well-earned getaway.
Benefits include a $50K life insurance policy paid by me, a retirement plan once qualified, paid time off, and flexibility for family schedules.
With over 22 years in Insurance & Financial Services and 18 years as a State Farm agent, I bring a wealth of experience. I graduated from the U.S. Naval Academy, served as a Navy pilot flying helicopters, and later became a flight instructor before retiring from the Navy Reserves in 2015. My wife and I are actively involved in our church and support HighPoint Charitable Services in La Grange. If you're looking for a supportive and growth-focused environment, we'd love to have you on our team!
ROLE DESCRIPTION:
Bill Moriarty - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.