Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2023 after working as a State Farm sales team member and pursuing a long-standing goal of owning my own agency. Our team includes three members, and we've intentionally built a laid-back, respectful environment where accountability and communication matter just as much as results. Outside of the office, I'm a proud Oregon Ducks fan and stay actively involved in nonprofit work within the community, which reflects our commitment to giving back and being present beyond the business.
We offer flexibility and reimburse licensing costs, creating an environment where team members can grow without unnecessary pressure. We're looking for someone who shows respect, takes pride in their work, communicates well, and is coachable - a naturally competitive team player who wants to succeed while also making a positive impact in the community.
ROLE DESCRIPTION:
David Hersch - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.