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Not Specified Permanent

San Mateo, California · USA job

Receptionist - State Farm Agent Team Member

Brandon Yim - State Farm Agent

San Mateo, California

Job description

Job DescriptionJob DescriptionBenefits:
  • Simple IRA
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2020 and is a close-knit team of four focused on steady growth and strong customer relationships. I'm a second-generation State Farm agent with a background in finance, bringing both industry knowledge and a business mindset into the agency.
I have one daughter with another on the way, and family is a big part of what drives how I lead and support my team.
For our team, we offer PTO, paid holidays, a Simple IRA, health benefits, a hiring bonus, and a strong focus on work-life balance.
Our office culture is laid-back and supportive, with a focus on giving team members ownership without micromanaging. We're looking for someone who is a self-starter, reliable, and eager to learn-someone who shows up on time, takes initiative, and is committed to improving every day while contributing to a positive team environment.
ROLE DESCRIPTION:
Brandon Yim - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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