Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Company parties
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Receptionist / Customer Service RepresentativeBetsy Cruz State Farm Insurance Agency
Full-Time In-Office Monday-Friday, 9:00 AM-5:00 PM

We are looking for a friendly, dependable, and motivated Receptionist / Customer Service Representative to join our State Farm agency team.
No previous insurance experience is necessary. We are happy to train the right person! This is a great opportunity for someone with excellent customer service skills who wants to learn the insurance industry and build a long-term career with opportunities for growth.
What You'll Do

• Greet customers and create a welcoming, professional experience in our office
• Answer incoming phone calls and assist with general customer needs
• Make outbound calls to customers regarding payments and account follow-up
• Schedule appointments for customers and our team
• Assist with basic administrative and office responsibilities
• Help direct customer questions to the appropriate team member
• Maintain accurate and organized customer information
• Provide friendly, professional, and attentive customer service
• Learn about insurance products, processes, and our agency operations
What We're Looking For

• Excellent customer service and communication skills
• Friendly, positive, and professional attitude
• Dependable and punctual
• Organized and comfortable multitasking
• Comfortable speaking with customers in person and over the phone
• Willingness to learn and grow
• Ability to work well in a team environment
• Bilingual English/Spanish is highly preferred
• No previous insurance experience required

Schedule

Monday through Friday
9:00 AM to 5:00 PM
This is a full-time, in-office position.
Benefits & Growth Opportunities

• Paid vacation
• Paid holidays
• Paid education and training
• Opportunity to obtain your insurance license
• Opportunity to learn the insurance industry from an experienced team
• Potential for additional responsibilities and career advancement as you grow
• Supportive, team-oriented work environment
We're looking for someone who wants more than just a receptionist position. If you're motivated, enjoy helping people, and are interested in developing new skills, there is plenty of opportunity to grow within our agency and the insurance industry.

Interested in joining our team? Apply today and tell us a little about yourself and why you think you'd be a great fit for our office!