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Not Specified Permanent

Cheyenne, Wyoming · USA job

Receptionist - State Farm Agent Team Member

Jarrad Montgomery - State Farm Agent

Cheyenne, Wyoming

Job description

Job DescriptionJob DescriptionBenefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2026 and am currently building a growing team, starting with one team member and expanding as we continue to serve more customers. Before becoming an agent, I worked with State Farm in marketing, which gave me a strong foundation in the business and a clear vision for the kind of culture I wanted to create.
For our team, we offer paid holidays, health benefits, licensing reimbursement, and performance-based bonuses that can be taken as extra PTO or cash. We also recognize top performers through incentives like paid trips and a team member hall of fame. Work-life balance is important here, and we aim to reward both effort and results.
Our office culture is built around belonging, inclusiveness, and friendly competition. We're creating a warm, welcoming environment where people feel supported while still pushing each other to succeed. We're looking for someone who is honest, genuine, and brings a strong sense of teamwork and positivity to the office. If you want to help build something from the ground up and be part of a culture where people truly belong, this could be a great place for you.
ROLE DESCRIPTION:
Jarrad Montgomery - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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