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Not Specified Permanent

Cleveland, Ohio · USA job

Receptionist - State Farm Agent Team Member

Bonny Bird - State Farm Agent

Cleveland, Ohio

Job description

Job DescriptionJob DescriptionBenefits:
  • Formal sales training and paid time to study
  • License reimbursement
  • Base Pay + Commission
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
At our agency, we pride ourselves on fostering a collaborative and inclusive company culture where every team member is valued. We provide opportunities for career development through hands-on training, ensuring you have the skills and support needed to thrive. After completing your training, you'll even have the option to work in a hybrid setting, offering flexibility to balance your work and personal life.
Our focus on teamwork and mutual success creates an environment where everyone can grow and achieve their goals together. We maintain a casual, welcoming atmosphere that makes coming to work enjoyable, while also prioritizing our impact within the community. If you're looking for a fulfilling career with purpose, growth opportunities, and a team spirit, this is the place for you!
ROLE DESCRIPTION:
Bonny Bird - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Must be willing to get licensed

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