Front Desk /Patient Registration

Job DescriptionJob DescriptionFront Desk/Patient RegistrationLocation: Fairbanks, AK
Pay: $20.00/hour
Schedule: Monday-Friday 8:00 AM-5:00 PM
Additional scheduling options, including evenings and weekends, may be available at select clinic locations based on staffing needs. Multiple immediate openings available.
Looking for an opportunity to put your front desk, administrative, reception, or customer service experience to work in a healthcare setting? TDL Staffing is searching for Patient Registration & Front Desk Representatives to provide professional customer service and administrative support while helping patients through the registration process.
In this role, you'll welcome and check in patients, coordinate registration, verify insurance information, and accurately enter patient information into the electronic medical records (EMR) system. This position is a good fit for someone who is organized, detail-oriented, comfortable using multiple computer systems, and enjoys helping people in a busy office environment.
This long-term temporary assignment is expected to continue through December. Candidates who demonstrate strong performance may have the opportunity to be considered for permanent employment.
Key Responsibilities

• Welcome and check in patients while providing professional front desk support
• Coordinate the patient registration process and required documentation
• Verify insurance coverage, obtain required authorizations, and collect registration information
• Accurately enter patient and insurance information into the electronic medical records (EMR) system
• Explain registration forms and obtain required signatures
• Respond professionally to patients, families, and healthcare staff while providing exceptional customer service
• Maintain accurate patient records while navigating multiple computer systems
• Support daily front desk, patient registration, and administrative activities in a fast-paced office environment

Minimum Requirements

• High school diploma or equivalent required
• One year of customer service, administrative support, medical office, hospital, or related healthcare experience preferred
• Strong data entry skills with excellent attention to detail
• Proficiency with Microsoft Office, Microsoft Teams, email, and general computer systems; experience with electronic medical records (EMR) is helpful
• Ability to remain organized and accurate while managing heavy phone volume, multiple computer systems, and competing priorities
• Excellent communication and customer service skills
• Experience with medical terminology, patient registration, insurance verification, or other healthcare-related processes is a plus
• Background screening is part of the hiring process
• Must support a drug-free work environment

Ready to get started? Apply today! Applicants never pay fees when applying with or working for TDL Staffing. Begin your application online: APPLY NOW Have questions? Call our Fairbanks office at TDL Staffing is an Equal Opportunity Employer (EOE).