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Not Specified Permanent

Lanett, Alabama · USA job

Receptionist - State Farm Agent Team Member

Beth Slaughter - State Farm Agent

Lanett, Alabama

Job description

Job DescriptionJob DescriptionBenefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Flexible schedule
  • Health insurance
  • Training & development
  • 401(k) matching
  • Dental insurance

ABOUT OUR AGENCY:
I opened my agency in January 2026 and currently lead a team of seven. While the agency is new, my career with State Farm began in 2004. Prior to agency ownership, I held a variety of roles including Claims, Agency, and Sales Leadership. Those experiences gave me a well-rounded understanding of the business and reinforced my passion for helping customers and developing successful teams.
I'm a graduate of Auburn University and earned my MBA from Troy University. My husband is also a State Farm agent, and together we have two daughters, ages 11 and 14. Outside of work, I enjoy home décor, shopping, and finding the perfect cup of coffee. I stay active in the community through the Valley Chamber of Commerce and by sponsoring a variety of local events throughout the year. Building strong relationships within the community is an important part of our agency's mission.
Our agency offers a Simple IRA, health benefits, Aspirant Program opportunities, personal and professional development, team-building events, team outings, and exposure to multiple offices and experienced team members. We're committed to creating opportunities for growth and helping team members build long-term careers.
Our culture is positive, collaborative, and growth-focused. I'm looking for team members who take ownership, show initiative, and are willing to jump in wherever needed. The ideal candidate brings enthusiasm, accountability, and a strong desire to learn and improve. If you're looking for a supportive environment where you can grow, develop new skills, and be part of a team that values both performance and people, this could be a great fit for you.
ROLE DESCRIPTION:
Beth Slaughter - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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