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Myrtle Beach, South Carolina · USA job

Receptionist - State Farm Agent Team Member

Jamesha Gore-Coggin - State Farm Agent

Myrtle Beach, South Carolina

Job description

Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
With over 11 years at State Farm and more than six as an agency owner, I've been proud to grow a thriving team of 13 across two locations. Our offices in North Myrtle Beach and Loris, SC are known for exceptional service, strong team culture, and deep community ties.
We offer more than just a job-we create an environment where people can thrive. From a fully stocked breakroom with snacks, beverages, and cooking supplies, to agency-paid lunches, holiday parties, and bonuses tied to individual and team performance, we love to celebrate wins together. We also participate in community events throughout the year, reflecting our passion for giving back. I proudly serve on the McLeod Health Foundation Board, HOPE Committee, USC Young Alumni Board, and the NMB Chamber Board, and I'm actively involved in several local networking groups.
If you're looking to be part of a growing, high-energy, service-focused team that believes in working hard and making an impact, you'll feel right at home here.
ROLE DESCRIPTION:
Jamesha Gore-Coggin - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • 5+ years of experience in a customer service role.
  • College degree preferred.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Bilingual Spanish preferred.

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