H
Not Specified Permanent

Springfield, Massachusetts · USA job

Medical Receptionist

Health md urgent care

Springfield, Massachusetts

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Job description

Job DescriptionJob DescriptionWe are seeking a professional, reliable, and patient-focused Medical Receptionist to join our fast-paced urgent care team. The ideal candidate is organized, detail-oriented, and able to multitask efficiently while maintaining a welcoming and compassionate demeanor.
Responsibilities include:
  • Greeting and checking in patients in a friendly and professional manner
  • Verifying insurance eligibility and collecting co-payments
  • Scheduling appointments and managing patient flow
  • Answering multi-line phone systems and responding to inquiries
  • Entering and updating patient information accurately in the EMR system
  • Scanning, faxing, and managing medical documents
  • Coordinating with clinical staff to ensure smooth daily operations
  • Maintaining confidentiality in accordance with HIPAA guidelines

Qualifications:
  • Prior medical receptionist or healthcare front desk experience preferred
  • Knowledge of insurance verification and basic billing procedures
  • Strong communication and customer service skills
  • Ability to work in a high-volume environment
  • Proficiency with EMR systems and basic computer applications
  • Dependable, punctual, and team-oriented

We are looking for someone who takes initiative, maintains professionalism under pressure, and contributes positively to a team-based clinical environment.

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