Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I'm a native Nevadan and have proudly called Elko home for over 20 years. I've been with State Farm since 2002 and opened my agency in 2008, building a strong presence in a community where neighbors truly support one another.
Our agency has grown into a team of thirteen dedicated professionals who are knowledgeable, supportive, and committed to delivering exceptional customer service every day.
For our team, we offer a 401(k), health benefits, a hiring bonus, and a strong focus on work-life balance.
Our office culture is team-oriented, service-driven, and rooted in community values. We're looking for someone who is motivated, dependable, and takes pride in helping others-someone who wants to grow as part of a team that values both people and performance.
ROLE DESCRIPTION:
Shabonya Dutton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.