Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2013 after spending time in pharmaceutical sales, driven by a long-standing goal of becoming a business owner. I completed my undergraduate studies at Minnesota State Moorhead and earned my graduate degree from North Dakota State University. Outside of work, I have a background in MMA and boxing, which has shaped a disciplined, focused, and resilient approach to leadership. Our team includes four members, and we operate with a strong sense of accountability and ownership in everything we do.
For our team, we offer a 401k, licensing reimbursement, free coffee, occasional team lunches, and a few fun perks like candy at every desk. Our office culture values an ownership mindset, strong problem-solving skills, and accountability. We're looking for go-getters who are detail-oriented, coachable, and able to perform well under pressure - people who want to take responsibility for their success and grow with the agency.
ROLE DESCRIPTION:
Ashkan Morvari - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.