Job DescriptionJob Description
Benefits:- Simple IRA
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 1998 and is a close-knit team of three who take pride in providing great service and supporting one another. Before becoming an agent, I worked as a marketing representative, which helped shape my focus on relationships, communication, and customer care.
I attended Towson University and have two adult children. Family and community are both important parts of my life, and that perspective carries into the way I run the office. I stay active in the community through the Lee Mt. Vernon Chamber of Commerce and as a volunteer coach with the Springfield Youth Club. Giving back and staying involved locally has always been a priority.
Our team enjoys personal and professional coaching, life insurance, free snacks, Casual Fridays, bonuses, annual trips, and team-building events. We also offer a Simple IRA and health benefits to support long-term success.
Our culture is built around a supportive, close-knit team environment. We focus on coaching and development, and we're looking for someone who is dedicated, upbeat, and personable. If you're looking for a positive office where you can grow both personally and professionally, this could be a great fit for you.
ROLE DESCRIPTION:
Yvette Schuler - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
