Job DescriptionJob Description
We are seeking a professional, friendly, and organized individual to join our team and serve as the first point of contact for patients and visitors. In this role, you will help create a welcoming experience while supporting daily front-desk operations in an extremely fast-paced healthcare environment. The ideal candidate is detail-oriented, communicates effectively, and is committed to delivering excellent customer service.
Responsibilities
- Greet patients and visitors in a courteous and professional manner
- Answer and direct incoming phone calls, taking accurate messages when needed
- Schedule, confirm, and manage patient appointments
- Collect and update patient information with accuracy and confidentiality
- Check patients in and out, verify required forms, and process necessary paperwork
- Assist with coordinating front-desk workflow to support smooth office operations
- Maintain a clean, organized, and welcoming reception area
- Handle basic administrative tasks such as filing, scanning, and data entry
- Work collaboratively with clinical and administrative team members
- Provide support with insurance verification and other patient service tasks as assigned
Qualifications
- Previous medical receptionist, front desk, or customer service experience preferred
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to multitask and remain calm in a busy environment
- Experience in medical billing preferred
- Proficiency with computers and standard office software
- Ability to maintain professionalism and confidentiality at all times
- Experience in a medical or specialty practice is a plus
- High school diploma or equivalent preferred
Skills and Attributes
- Patient-focused and service-oriented mindset
- Positive attitude and professional demeanor
- Dependable, punctual, and team-oriented
- Ability to adapt to changing priorities
- Comfortable working in a structured, detail-driven environment
What We Offer
- A supportive and collaborative work environment
- Opportunity to contribute to a patient-centered practice
- Training and growth opportunities
- Competitive compensation based on experience
- Benefits include Cosmetic Perks, Medical, dental, vision, term life insurance, 401(K), Pet insurance and additional voluntary products
If you are a motivated professional who enjoys helping others and creating a positive first impression, we encourage you to apply.
