Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
With four years as a State Farm agent and a growing team of four, our agency is rooted in a passion for helping people protect what matters most. I hold a bachelor's degree from Murray State University and a master's from Lexington Theological Seminary. I'm also the proud co-founder of His Blessings Box (a local food charity), a YMCA baseball coach, a dedicated Louisville Cardinals fan, and a husband and father of two.
We offer healthcare benefits and a gym membership because we believe in supporting our team both personally and professionally. Our office culture centers around integrity, service, and doing what's right-for our customers and for each other. If you're someone who wants to make a difference while building a meaningful career, we'd love to connect.
ROLE DESCRIPTION:
Benjamin Gritton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.