Job DescriptionJob Description
Benefits:- Employee discounts
- Paid time off
About the Role: Join NJ Pediatric Neuroscience Institute as a Front Desk professional in Hackensack, NJ. Be the welcoming face of our organization, providing exceptional service to our patients and their families.
Responsibilities:- Greet patients and visitors with warmth and professionalism.
- Manage appointment scheduling and patient check-ins efficiently.
- Answer phone calls and respond to inquiries in a timely manner.
- Maintain accurate patient records and ensure confidentiality.
- Assist with billing and insurance verification processes.
- Collaborate with medical staff to ensure smooth patient flow.
- Handle administrative tasks such as filing and data entry.
- Provide support to patients and families, ensuring a positive experience.
Requirements:- High school diploma or equivalent; additional education is a plus.
- Previous experience in a front desk or customer service role preferred.
- Strong communication and interpersonal skills.
- Proficient in using office equipment and scheduling software.
- Ability to multitask and stay organized in a fast-paced environment.
- Compassionate demeanor with a focus on patient care.
- Team player who is adaptable and willing to learn.
- Knowledge of medical terminology is a plus.
About Us: NJ Pediatric Neuroscience Institute has been dedicated to providing specialized care for children with neurological conditions. Our commitment to excellence and patient-centered approach has made us a trusted name in the community, where both our patients and employees thrive.
