Receptionist - Client Experience Specialist

Genesis of Ridgefield Keeler Motor Car Company - Norwalk, CT
10 Tindall Avenue, Norwalk, CT 06851

Genesis of Ridgefield, powered by the legacy of Keeler Automotive Group, is seeking a poised and professional Receptionist - Client Experience Specialist to join the front line of our luxury dealership.

This is more than a front desk role-it's the heartbeat of our client-facing experience. You'll greet every guest, manage key administrative operations, and set the tone for a dealership that prides itself on hospitality, precision, and modern luxury.

As the Receptionist and Client Experience Specialist, you are the voice and presence of Genesis. Your responsibilities will include:

• Welcoming all guests and clients with professionalism, warmth, and attention to detail

• Operating a multi-line phone system with discretion and efficiency

• Managing and reconciling daily payments and receipts

• Supporting dealership leadership and department heads with administrative tasks

• Maintaining the appearance and functionality of the showroom and client lounge

• Preparing refreshments and ensuring amenities are always guest-ready

• Supporting documentation, filing, and dealership reporting processes

• Keeping the environment calm, organized, and client-focused

This is a role for someone who brings grace under pressure and a polished presence to everything they do.

You should have:

• Excellent communication skills-verbal, written, and interpersonal

• Strong typing and administrative accuracy (60+ WPM preferred)

• Professional appearance, tone, and etiquette

• Confidence handling high-end clientele and managing multi-task priorities

• A steady, solutions-oriented approach to problem-solving

• Availability for full-time work, including Saturdays

Genesis of Ridgefield is the most dynamic dealership launch in Fairfield County, blending startup energy with luxury-level expectation. As part of the Keeler Automotive Group, you'll be backed by a 50+ year tradition of operational excellence, integrity, and growth.

We offer:

• Competitive hourly pay

• 401(k) with company match

• Paid holidays and PTO

• A high-integrity culture that values every role

• Team celebrations, outreach events, and career development opportunities

Submit your resume and a short cover letter telling us why you're the right first impression for Genesis. We're looking for someone who doesn't just sit at the front-but leads from the front.