Job DescriptionJob Description
Benefits:- Bonus based on performance
- Employee discounts
- Opportunity for advancement
- Training & development
Our patient-centered office in Newton is looking for an always-positive, outgoing Patient Coordinator, who radiates energy and balances administrative efficiency with genuine, compassionate patient care.
Our Ideal Candidate
- Outgoing and friendly with natural ability to make patients feel welcome and at ease.
- Always positive to bring a "can-do" attitude that uplifts both patients and staff.
- Self-initiated to solve problems and improve office flow independently.
- Handling multitasks with a calm, easy-going demeanor even when busy.
- Fast learner and detail-Oriented in picking up dental software and insurance checking process quickly and taking pride in the accuracy of your work.
- True team player who is reliable and always ready to support the clinical team.
Key Responsibilities
- Patient Connection: Warmly greeting patients and managing check-in/check-out.
- Communication: Managing phones and text messaging with a professional, friendly tone.
- Scheduling: Coordinating the daily schedule for maximum efficiency.
- Insurance and Billing: Verifying benefits through portals and phone calls, also handling patient billing with a compassionate touch.
Qualifications
- Previous dental/medical front desk experience preferred, but we will train a fast learner with the right personality.
- Proficiency in computer skills. Experience with Open Dental is a plus!
- High level of integrity, responsibility, and a proactive mindset.
Pay
- Competitive hourly rate based on experience.
